As from 30 October 2008, we have temporarily withdrawn the Riley bond from the market. This is because the recent extreme and unprecedented levels of stockmarket volatility have resulted in a significant increase in the cost of protection. Therefore illustrations, new business or changes to existing bonds which result in an increase to the protected amount are not permitted.

As a result, the following options are currently unavailable: Illustrations; Pre-filled applications; New Business; Increment only projection for an additional payment and Key additional payments.

The cost of protection is monitored on a regular basis and we will seek to re-open bonds to all functionality once the cost of protection has returned to more normal levels.  It is impossible to say when that will be at the moment.

Here's a summary of what you can do as an adviser once you log in to our online services area.

Policy details
  • View Personal & Plan details
  • View fund value(s) and breakdown
  • View Death Claim value
  • View payment history
  • View transaction history

Projections
  • Straight projection to current insured date
  • Straight projection to altered insured date
    (The date can only be put forward, not brought back)
  • Increment only projection for an additional payment
  • Projection following a switch

Change details
  • Key changes to personal details of bond owners
  • Add/remove bond owners

Change investments
  • Switch investments (4)
    (Switches to increase protected amount are not permitted)
  • Change Minimum Bond Value (4)
    (Protected amount can only be reduced, not increased)
  • Change Insured Term (4)
    (Term can only be increased, not reduced)

Exits
  • Notification of death (5)
  • Key partial cash-in (5)
  • Key full cash-in (5)
  • Key new/stop or alter existing regular withdrawal instruction (5)

Renewals
  • View statements

Commission
  • View commission details

Notes:

(1) An additional 0.25% commission will be paid on all illustrations produced by the IFA.

(2) A signature(s) is required from bond holder(s) on the web generated application form before any new business is completed.
For portals generated new business, e.g. The Exchange, a signature(s) is required from bond holder(s) on the web generated declaration form before any new business is completed.

(3) A signature(s) is required from bond holder(s) on the web generated form before any changes are implemented.

(4) Where multiple bond holders exist a signature is required from all bond holders on the web generated "switch" form before any monies are "switched".
For single bond owners a signature is not required so these are processed real time, the same as pensions.

(5) A signature(s) is required from bond holder(s) on the web generated "option" pack before any monies are released.